Soft skills for workplace safety and wellbeing
Description
In every professional setting, effectiveness, safety and wellbeing depend not only on technical skills but also on people’s ability to manage relationships, emotions and critical situations. Soft skills — such as self-awareness, emotional intelligence, effective communication and stress management — are now recognised as key drivers for improving individual and collective performance, preventing workplace accidents and fostering a collaborative working climate.
Schedule
1. Self-awareness and risk perception
- What awareness is and why it is essential for safety.
- Mental mechanisms that influence behaviour and risk perception.
- Recognising and overcoming “autopilot” mode.
2. Personal wellbeing and work performance
- The connection between psychophysical wellbeing, mental clarity and productivity.
- Strategies for improving daily functioning.
- Stress prevention and techniques for handling high-pressure situations.
3. Positive relationships and emotional intelligence
- Managing emotions and improving workplace interactions.
- Developing empathy and fostering collaboration.
- Defusing conflicts and building trust-based relationships.
4. Effective communication and managing complex situations
- Tools for assertive and clear communication.
- How to handle relational difficulties and critical moments.
- Developing a personal action plan for bringing awareness into working life.
